In an
emergency call 9-1-1
In an emergency seconds count! When police, fire, or medical
emergencies occur, call 9-1-1. Trained emergency call takers will
provide you with the information and assistance you need.
9-1-1 = EMERGENCY in any
language
When should you call 9-1-1?
Call 9-1-1 during any emergency where people or property are at
risk.
What you should know when dialing 9-1-1
- at home, you can dial 9-1-1 direct
- at a business or other location, you may need to dial an
outside line before dialing 9-1-1
- at a pay phone, dial 9-1-1, the call is free
- when using a cellular phone be prepared to give the exact
location of the emergency, the call is free
- for TTY access (Telephone Device for the Deaf) press the
spacebar announcer key repeatedly until a response is received
- if the caller does not speak English, they must stay on the
line while the call taker contacts our telephone translations
service.
What you can do to help 9-1-1 help you!
Remain calm and speak clearly. Identify which emergency service
you require (police, fire, or ambulance) and be prepared to provide
the following information:
- a description of what is happening
- the location
- your name, address and telephone number
Please remain on the line to provide additional information if
requested to do so by the call taker.
DO NOT HANG UP UNTIL THE CALL TAKER TELLS YOU TO DO
SO.
Remember, it is important to have your house numbers visible from
the street. This will assist emergency personnel in finding you as
quickly as possible.
