If this is an emergency call 9-1-1

Toronto is one of the safest cities in North America thanks to the professionalism and dedication of our emergency service agencies.

York Region Police Service

York Region Police Service

York Region Police Department
17250 Yonge Street
Newmarket, Ontario
L3Y 4W5

Toll Free Number 1-866-8POLICE
(non-emergencies only)
TTY 1-800-668-0398
Vaughan Fire Rescue Services

City of Vaughan Fire Department

City of Vaughan Fire Department
70 Tigi Court
Vaughan, Ontario
L4K 5E4

Fire Administration Inquiries:
905-832-8506
Fire Prevention Inquiries
905-832-8531
York Region Emergency Medical Services

York Region Emergency Medical Services

York Region Emergency Medical Services Branch
Administrative Offices
520 Cane Parkway
Newmarket, ON L3Y 8T5


1-877-800-7924

For more information on other York Region Health Services please call Health Connection at 1-800-361-5653 (toll free).
Toronto Police Service

Toronto Police Crest

Toronto Police Service
40 College Street
Toronto, Ontario
M5G 2J3

Main switchboard:
416-808-2222

Toronto Fire Services
Toronto Fire Services shoulder flash Toronto Fire Services
4330 Dufferin Street
Toronto, Ontario
M3H 5R9

General inquiry:
416-338-9050

Toronto Emergency Medical Services
Toronto Emergency Medical Services Toronto Emergency Medical Services
4330 Dufferin Street
Toronto, Ontario
M3H 5R9

Main switchboard:
416-392-2000

In an emergency call 9-1-1

In an emergency seconds count! When police, fire, or medical emergencies occur, call 9-1-1. Trained emergency call takers will provide you with the information and assistance you need.

Image of language translations with the message: 911=EMERGENCY in any language - click for more information

9-1-1 = EMERGENCY in any language

When should you call 9-1-1?

Call 9-1-1 during any emergency where people or property are at risk.

What you should know when dialing 9-1-1

  • at home, you can dial 9-1-1 direct
  • at a business or other location, you may need to dial an outside line before dialing 9-1-1
  • at a pay phone, dial 9-1-1, the call is free
  • when using a cellular phone be prepared to give the exact location of the emergency, the call is free
  • for TTY access (Telephone Device for the Deaf) press the spacebar announcer key repeatedly until a response is received
  • if the caller does not speak English, they must stay on the line while the call taker contacts our telephone translations service.

What you can do to help 9-1-1 help you!

Remain calm and speak clearly. Identify which emergency service you require (police, fire, or ambulance) and be prepared to provide the following information:

  • a description of what is happening
  • the location
  • your name, address and telephone number

Please remain on the line to provide additional information if requested to do so by the call taker.

DO NOT HANG UP UNTIL THE CALL TAKER TELLS YOU TO DO SO.

Remember, it is important to have your house numbers visible from the street. This will assist emergency personnel in finding you as quickly as possible.

 
   
 
 
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